3 Ways to Expand Your Business

Sarah Parker
Authored by Sarah Parker
Posted: Friday, March 27, 2020 - 18:28

Any business owner who is truly serious about what they are doing is going to want to expand their business at some point. They will want to see it grow and succeed, allowing them to either retire early, sell the business and start a new one, or simply to enjoy working in a successful company. 

Wanting this and achieving this are two different things, but it is completely possible to expand your business in such a way that you can have success and growth. Here are some of the ways you can think about doing it.

Get A Warehouse 

If you sell physical products, whether you make them yourself or you buy them in from elsewhere, the more control over those products you have the better. Drop shipping is something that many businesses start doing, but over time this can become problematic as you won’t know what quality of goods is being sent out; this could damage your reputation. 

In order to be able to have more control, and to allow yourself more space to make or store additional products (the more you have on hand, the more you can sell and the fewer disgruntled customers you will have), you can have a warehouse built. Steel framed buildings are ideal to be used as warehouses and as long as you can find a plot of land then you can create the ideal storage space. You can even have an office or offices within the building so that your entire operation works in one place. 

Look After Your Customers 

A business will live or die depending on its customers. The more you have and the happier they are with what you have provided them, the more successful your business will be and the more it will grow. It’s imperative, therefore, to look after your customers. 

Great customer service will help your business grow since the customers you have already dealt with will be confident in your products and service to come back for more. The ones who haven’t yet bought from you will hear great word of mouth feedback and will read good reviews and therefore choose you over someone else. 

As long as your customers are happy, your business can grow - so never forget just how important they really are. 

Use Social Media 

Long gone are the days when social media was only for private use and connecting with old school friends and family you hadn’t seen for a long time. Today, it is something that all businesses should be using to promote their services. 

So many people across the world use social media in one form or another, and once you have used market research to determine just where your particular customers tend to be (Facebook, Twitter, Instagram, Pinterest, or somewhere else?), you can use that platform to place your products and services directly in front of those who are most likely to buy them. 

The best way to gain a good following and to have others share your posts and information is to be interesting and entertaining whilst still talking about what you do. This can be a hard balance to find, so it will pay to take some time to think about your posts in advance.