Stagecoach South West has recently undergone a review of their customer service, resulting in a complete overhaul of their local processes. The bus operator recognised a growing need to revamp their business for the future to meet the changing needs of their customers.
The newly established Customer Experience Team is covering enhanced hours across new channels to improve overall...
EE customers registered in flood risk areas in Devon and Cornwall will receive messages from the Environment Agency’s Floodline Warnings Direct service, giving people valuable time to prepare.
The scheme is the first of its kind in England and follows a successful pilot in Staffordshire in March this year.
Since 2010, the Floodline Warnings Direct service has enabled the...
Army of around 500 volunteers to help consumers compare, switch, save and get the help they need.
Energy Secretary Edward Davey will join forces with the retailer John Lewis on Monday 9 September, to flick the switch on a product labelling trial that puts the lifetime electricity running costs on washing machines, washer dryers and tumble dryers.
The Conservative Party say that the Energy Bill which returns to Parliament today will save households in the South West up to £158 on their utility bills.
The bill which aims to help people switch to the cheapest tariff, reaches its report stage in the House of Commons today (Monday 3 June) and its third reading tomorrow (4 June).
