calls

Call handlers at Devon & Cornwall Police are receiving enhanced training to deal with calls from distressed people threatening suicide

The move follows an increase in calls from distraught people threatening to harm themselves.

A core team of employees attended a specially adapted course designed to give them the knowledge and skills to better deal with intense phone...

Devon and Cornwall Police is asking everyone this festive season, and throughout the coming year, to think carefully before calling 999 or 101 and to only do so in an emergency or to report a non-urgent crime.

The Force’s two contact centres in Plymouth and Exeter receive more than a million calls a year. Although many people use the service responsibly there are still a significant...