BUSINESS telecommunications firm IP Office Ltd has won a major contract to help a Plymouth health care centre further improve its customer service to patients.
The contract to provide a new telephone system for Ernesettle Primary Care Centre will allow a network of four surgeries - Ernesettle, Cumberland, Mount Gould and Trelawny - to operate independently from the main Derriford...
Detoxification can help to remove harmful chemicals from your system, and this is an important step in ensuring your optimal health. While there are many detox kits on the market, they are not one-size-fits-all. Each person has unique biological and chemical needs, so it is wise to consult with a health care professional before you embark on a serious detox regimen. However, there are some...
A health centre has undergone a major telecommunications revamp to help further improve customer service for its 10,000 patients.
Roborough Surgery, in Eastcote Close, Plymouth, has had a new call handling system installed by IP Office Ltd based in Exeter, which hopes to boost service efficiency.
The new installation was completed last week and now call-handling is via a full...
Thousands of people are putting themselves at risk of a stroke by dismissing their passing symptoms as ‘just a funny turn’, and are unaware that they are having a mini-stroke, according to a new report launched by the Stroke Association. If mini-strokes (also known as a TIA or transient ischaemic attack) are treated in time, around 10,000 strokes could be prevented annually and the NHS and...
Plymouth’s new public health brand, Livewell, which was designed by a local brand and digital design agency has been unveiled to the public for the first time.
Ivybridge based Logo Marketing & Design completed the brand concept, logo and graphics for Plymouth Community Healthcare’s landmark public health initiative, Livewell, which went on public display for the first time at the...
Patients, staff and members of the Plymouth and District Leukaemia Fund (PDLF) celebrated last night (Monday 14 April) as they officially opened the new Bracken Ward and Birch Day Case Unit which is part of the Stem Cell Transplant Unit.
The official ceremony took place after the Annual General Meeting of the PDLF, with more than 60 people in attendance, and was marked by the pulling...
A senior Plymouth scientist is to play a role in a new business which is developing a new, 10-minute test which could indicate to a doctor if a patient requires an antibiotic and, if so, which one.
The formation of Spectromics is the result of three years of research by Professor Roy Goodacre of the Institute of Biotechnology and School of Chemistry at The University of Manchester,...
Visitor access to medical centres across Plymouth including Mount Gould Hospital has been improved thanks to the launch of a new external wayfinding system.
South Devon based brand and digital design agency, LOGO, has worked closely with Plymouth Community Healthcare to create a simplified, consistent signage system to improve ease of access for patients and visitors to its 18 centres...
A Devon-wide project which hopes to save the NHS time and money while ensuring patient safety has been shortlisted for a national award
The scheme simplifies the process under which trained staff such as nurses or pharmacists can give medicines or vaccinations without the need for a GP prescription.
Until now, there have been a whole range of different processes (known as...
